Regional customs vary, from being on time to arriving 15, or even 30, minutes late. (And it's rude to arrive early; you might surprise the host and find him in his bathrobe vacuuming.) Even if...
Presenting a professional image, both in person and on the telephone, is very important in the Office Skills profession. Taking care of your customers over the telephone and making them feel well informed...
Having to wait in a long line can be frustrating – especially if you have somewhere else you need to go. Just remember that everyone else feels the same way. If you don't have time to wait, get out...
Do you wonder what kind of transaction is taking so long for the person who has been standing at the ATM for a solid ten minutes? Or have you ever felt crowded at the ATM as someone stood too close behind...
Presentation etiquette should always be followed, regardless of whether your presentation is for school, the office, a social group or even a family meeting. If whatever message you are trying to get across...
ift giving at the office can be an awkward situation because there are so many things that can go wrong. No matter how friendly you are with your coworkers, you need to choose your gift with care. Whether...
You probably landed your job with excellent skills, knowledge, and an impressive interview. Now you want to impress the higher-ups so you’ll be considered for bigger and better positions. Following...
The foundation of proper etiquette is behavior that is accepted as gracious and polite in social, professional, and family situations. Good manners can mean the difference between success and failure in...
Teenagers who want more friends and an enriching social life can overcome the difficulties of peer pressure and fit in by mastering adult skills.Parents can help their teenagers by listening and answering...
our class reunion invitation has arrived, and you stare at it with mixed feelings. Whether you were the class leader at your school or the person who blended into the woodwork, you're not sure how you...
Are you planning to host or attend a party soon? Do you worry that people will run out of things to talk about? You're not alone. This is one of many things that party hosts need to think about. Planned...
The holidays are coming, and with it a host of parties, events and gatherings. And it's more than likely that you'll have one or more guests sleeping over, either because they live in another part of the...
When it's time to take a family vacation, you need to decide what to do with your pets. There are several choices. You can board them, have someone come to your house to take care of their needs, or take...
Have you ever needed or wanted something you were unable to buy? Have you ever had someone ask to borrow something from you? If you've ever been in either of these situations, it's essential to be aware...
If you are invited to a business networking event, follow proper etiquette guidelinesfor the best results. You never know who you might meet, and having good business manners may make the difference between...
Your Posture and Gestures Speak More Than Words Will Ever SayBack in the days when children attended charm school, they learned how to walk with a stack of books on their heads to make sure they had good...
With today's fast pace and the fact that most people who provide any type of service have more work than they can handle, good service may be considered a rare treat. When you have a positive experience,...